ERCOT

Lubbock · LP&L

Lubbock now has electricity choice: compare your plans

Since January 2024, Lubbock Power & Light customers can choose a retail provider. LP&L still delivers the power and handles outages.

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Power lines delivering electricity in Lubbock, Texas

Electricity choice in Lubbock

For years Lubbock Power & Light sold electricity directly to its customers. As of January 2024, LP&L completed its move to the competitive market and now operates as a distributor only. That means you pick a retail electric provider for your plan, while LP&L still owns the local lines, reads the meter, and restores outages. If you were an LP&L customer before, you may have been moved to a provider automatically, so it is worth reviewing your current plan and comparing options. Some addresses in the Lubbock area are served by other utilities or co-ops rather than LP&L, so confirm your address by ZIP or call us.

ImportantLP&L no longer sells electricity plans. Compare retail providers for the supply rate, and call LP&L for outages, poles, and meter issues.

How to choose a provider in Lubbock

  1. 01

    Confirm you are in LP&L territory

    We check your ZIP so you know whether retail choice applies to your address.

  2. 02

    Review your current plan

    Look at the rate, term, and fees on your existing bill and compare them against available plans.

  3. 03

    Switch or start service

    Enroll with a provider for a new address or change providers at your current home.

What to know for Lubbock

Location-specific details to help you compare and plan.

Population & market

~260,000 residents

Typical usage

High-plains heat and cold — both summer AC and winter heating spike usage.

Seasonal tips

Since LP&L is distributor-only (since 2024), you choose a retail provider for the plan.

Utility check

Most of Lubbock is LP&L territory. Some nearby addresses are served by co-ops.

Why compare plans in Lubbock?

New choice, new questions

Retail competition is still new here, so it pays to review what plan you are on.

Students and movers

Set up service for a rental near campus or a new home with a clear start date.

Delivery does not change

LP&L keeps maintaining the lines and answering outage reports.

Guidance without cost

Talk to an advisor about plan terms and fees before you sign.

Starting service, moving, or switching? We’ll help

Share your ZIP and whether you need new service, a transfer, or a provider switch. A licensed advisor compares ERCOT retail plans for your TDSP territory — free, no obligation.

Call (888) 272-9921

Frequently asked questions

Does LP&L still sell electricity in Lubbock?

No. As of January 2024, LP&L transitioned to the competitive market and serves as a distributor only. You choose a retail provider for the electricity plan.

Who do I call for a power outage in Lubbock?

Call LP&L. It owns the local distribution lines and restores outages. Your retail provider handles billing and your plan.

Do I have to switch providers?

You can review your current plan and stay if it suits you, or compare and switch. Check your bill for the provider name, rate, and contract terms.

Is every address in Lubbock served by LP&L?

Not necessarily. Some nearby addresses are served by other utilities or co-ops. Confirm by ZIP or call us.

How do I start electric service in Lubbock?

Choose a retail provider, give them your address and start date, and they arrange the connection with LP&L. Have your ID and lease or closing details handy.

What is a TDSP, and who is mine in Lubbock, Texas?

A TDSP (Transmission and Distribution Service Provider) is the regulated utility that owns the poles, wires and meters, reads your meter and restores power after an outage. It does not sell you an electricity plan and its delivery charges are the same whichever retail provider you choose. Your TDSP depends on your service address — in some areas more than one utility serves the same city — so confirm it by ZIP code or call us for a free check.

What is a retail electric provider (REP)?

A retail electric provider (REP) is the licensed company that sells you the electricity itself: it sets the rate per kWh, the contract term and the fees on your plan, and it bills you. In the ERCOT market you can shop and switch between REPs freely, while your TDSP keeps delivering the power, so switching never means new wires, a new meter or a service interruption.

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(888) 272-9921

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Compare Lubbock electricity plans

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