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Confirm CenterPoint serves you
Most of Houston and its suburbs are CenterPoint territory. We confirm your address by ZIP.
ERCOT
CenterPoint · ERCOT · Delivery
CenterPoint electric service: rates, start, outages & delivery
CenterPoint delivers power across Houston and surrounding communities. You choose the retail provider — CenterPoint handles the wires, meter, and outage response.
Or call now — free quote (888) 272-9921
ERCOT market
Who is CenterPoint Energy Houston Electric?
CenterPoint Energy Houston Electric is the transmission and distribution utility serving the greater Houston area and surrounding communities. As a TDSP, CenterPoint does not sell electricity plans — it delivers the power that retail electric providers supply. If your address is in CenterPoint territory, you pick a licensed retail provider for the energy itself while CenterPoint maintains the lines, reads your meter, and restores outages.
ImportantCenterPoint is your delivery utility — not your power seller. For outages and meter issues call CenterPoint; for your plan, rate, and bill call your retail provider.
How it works
How CenterPoint service works
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Choose a retail provider
Compare licensed retail electric providers for the plan and rate — CenterPoint keeps delivering.
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Start or switch service
Set your start date for a new home, a move, or a provider switch. CenterPoint delivers throughout.
Benefits
CenterPoint service made simple
Know your utility
Understand exactly what CenterPoint does — and does not — do for your home.
Right outage contact
Call CenterPoint for outages and downed lines, not your provider.
Start service right
Pick a retail plan and start date for new homes, moves, and switches.
Free plan comparison
Compare CenterPoint-area plans by your usage — free.
Compare with confidence
Starting service, moving, or switching? We’ll help
Share your ZIP and whether you need new service, a transfer, or a provider switch. A licensed advisor compares ERCOT retail plans for your TDSP territory — free, no obligation.
FAQ
Frequently asked questions
What is CenterPoint Energy Houston Electric?
CenterPoint is a Texas delivery utility (TDSP) that owns and maintains the electric lines, reads meters, and restores outages across Houston and surrounding communities.
How do I start electric service in CenterPoint territory?
Choose a retail electric provider and give them your address and start date. They coordinate the connection with CenterPoint.
Who do I call for a CenterPoint power outage?
Call CenterPoint's outage line. CenterPoint owns the lines and restores service. Your retail provider handles billing and your plan.
What are CenterPoint delivery charges?
CenterPoint delivery charges cover the poles, wires, meters, and outage response. They appear on your bill and are the same no matter which retail provider you choose.
Does CenterPoint sell electricity plans?
No. CenterPoint delivers power but does not sell plans. In the competitive ERCOT market you choose a licensed retail electric provider for the energy.
What is a TDSP, and who is mine in Texas?
A TDSP (Transmission and Distribution Service Provider) is the regulated utility that owns the poles, wires and meters, reads your meter and restores power after an outage. It does not sell you an electricity plan and its delivery charges are the same whichever retail provider you choose. Your TDSP depends on your service address — in some areas more than one utility serves the same city — so confirm it by ZIP code or call us for a free check.
What is a retail electric provider (REP)?
A retail electric provider (REP) is the licensed company that sells you the electricity itself: it sets the rate per kWh, the contract term and the fees on your plan, and it bills you. In the ERCOT market you can shop and switch between REPs freely, while your TDSP keeps delivering the power, so switching never means new wires, a new meter or a service interruption.
Texas coverage
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(888) 272-9921In CenterPoint territory? Compare plans now
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