ERCOT

LP&L · ERCOT · Delivery

LP&L electric service in Lubbock: rates, start & outages

Since January 2024, Lubbock Power & Light no longer sells electricity. It distributes power while you choose a retail electric provider for your plan.

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Power lines delivering electricity in LP&L, Texas

LP&L is now a distributor only

Lubbock Power & Light (LP&L) completed its transition to the competitive ERCOT market in January 2024. LP&L no longer sells electricity to customers — it operates as a distributor only, owning and maintaining the lines, reading meters, and restoring outages. Residents of Lubbock now choose a licensed retail electric provider for the electricity itself, just like the rest of the competitive Texas market.

ImportantBecause LP&L is now distributor-only, you must pick a retail provider to get your electricity plan. LP&L handles the wires, meter, and outage response.

How LP&L service works now

  1. 01

    Confirm LP&L serves you

    Most of Lubbock is LP&L territory, though some nearby addresses are served by co-ops. We confirm by ZIP.

  2. 02

    Choose a retail provider

    Compare licensed retail electric providers for the plan and rate — LP&L keeps delivering.

  3. 03

    Start or switch service

    Set your start date for a new home, a move, or a provider switch. LP&L delivers throughout.

LP&L service made simple

Understand the change

LP&L is now distributor-only — you choose your electricity provider.

Right outage contact

Call LP&L for outages and downed lines, not your provider.

Start service right

Pick a retail plan and start date for new homes, moves, and switches.

Free plan comparison

Compare Lubbock-area plans by your usage — free.

Starting service, moving, or switching? We’ll help

Share your ZIP and whether you need new service, a transfer, or a provider switch. A licensed advisor compares ERCOT retail plans for your TDSP territory — free, no obligation.

Call (888) 272-9921

Frequently asked questions

Does LP&L still sell electricity?

No. As of January 2024, LP&L completed its move to the competitive market and now operates as a distributor only. You choose a retail electric provider for your plan.

How do I start electric service in Lubbock?

Choose a retail electric provider and give them your address and start date. They arrange the connection with LP&L.

Who do I call for a power outage in Lubbock?

Call LP&L. LP&L owns the lines and restores outages. Your retail provider handles billing and your plan.

What are LP&L delivery charges?

LP&L delivery charges cover the poles, wires, meters, and outage response. They appear on your bill and are the same no matter which retail provider you choose.

Is every address in Lubbock served by LP&L?

Not necessarily. Some nearby addresses are served by other utilities or co-ops. Confirm by ZIP or call us.

What is a TDSP, and who is mine in Texas?

A TDSP (Transmission and Distribution Service Provider) is the regulated utility that owns the poles, wires and meters, reads your meter and restores power after an outage. It does not sell you an electricity plan and its delivery charges are the same whichever retail provider you choose. Your TDSP depends on your service address — in some areas more than one utility serves the same city — so confirm it by ZIP code or call us for a free check.

What is a retail electric provider (REP)?

A retail electric provider (REP) is the licensed company that sells you the electricity itself: it sets the rate per kWh, the contract term and the fees on your plan, and it bills you. In the ERCOT market you can shop and switch between REPs freely, while your TDSP keeps delivering the power, so switching never means new wires, a new meter or a service interruption.

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(888) 272-9921

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In Lubbock? Choose your provider now

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